State Farm® Insurance Agent Marianela Romero

"Muy profesional y amable, excelente servicio al cliente."

"Amazing, friendly and bilingual 😊 staff! They’ve worked with me to provide home and car insurance at great rates! Sofia was specially helpful tracking down credits to my account, and making sure to communicate with me throughout the whole process. I 100% recommend them!"

"Bella was so friendly, professional, and helpful. I was looking for less expensive insurance and found not only that, but a delightful person to guide me through the maze of insurance terminology."

"This agency started out as very helpful but slowly changed. I was dealing with Mike, after specifically asking for certain changes to my policy they were not handled in a timely or professional manner. I wish they were more mindful of their customers and not just the bottom line. I have cancelled my policy for all 3 vehicles as of today!"

"I have been a client of Marianela's office for several years. She's wonderful to work with. She cares that her clients have what they need and let's you know if you are over insuring or if you need to be cost conscious, she helps you make the right choices for you. Her office is staffed with people who really care about their clients experiences and exceeding expectations. I can call or email with questions and if they don't have the answers right away they always get back to me within 24 hrs. Would highly recommend to friends and family.!"

"This office is FILLED with competent, kind, thoughtful agents. We moved from out of state and these agents have been on the phone and in person with me for hours working and reworking our car insurance, patiently answering many questions along the way. We were rear-ended six days after buying a new car, and Mike, Marianela and the team were very communicative and helpful throughout the claim process, as was the State Farm on-call number. The app is also super easy to use and contains all sorts of information, including what to do in case of an accident. I even checked the rates with other companies and State Farm is still the most affordable option for my family. 100% recommend this agent and State Farm for car insurance!"

"This is the most honest and helpful agency that I have ever done business with. Marianela is a fantastic leader and her staff Dayami, Sofia, Mike and Amie are so wonderful. In this day and age of high insurance rates they do everything that they can to help you save and still have the best coverage available."

"Dayami provided me outstanding customer service explaining the new & better coverages for us and also for my Son on our Policy. Thank you. Marlene"

"⭐️ Tuve preguntas con mi póliza. Aime y Marianela me apoyaron. En especial Aime me dio opciones y pagaré menos sin sacrificar mi cobertura. Ella te escucha y no interrumpe tus preocupaciones. Te trata con gentileza y respeto. Siempre busca la manera de apoyarte para que uno como cliente quede satisfecho con un acuerdo justo y razonable."

"Excelente trato. Muy agradecido."

"Dayami worked diligently to lower my rates and add my son to my policy."

"Let me start saying that I give Mike 5 stars! He was knowledgeable and very helpful. He recap the changes make sure to provide billing information and accommodated my needs. The reason that I give only one star is because the owner, I called a few days ago to update the coverages in one of my vehicles, she was rude, showed lack of knowledge, no recap of changes , when I asked about the billing info stated she wouldn’t know because she doesn’t work in billing."

"Exelente, la atención de sofy, muy cordial y atenta,la califico con un 10"

"Excelente atención y explicación para la compra de mi seguro de auto"

"Dayami was informative and helpful. Thank you for your assistance."

"Horrible. Called with a question and Marianela was rude. Never followed up with me when one of her employees left and left me not knowing the status of work in progress with said employee. Absolute garbage rep."

"Aimee Rodríguez was my agent and she is amazing. Always in top of my phone calls and emails. I saved money and now I have a better coverage. Thanks Aimee!"

"Excelente atención, muy amable, cordial, me agrado mucho la atención de verdad que explicaba y no me queda duda alguna, y su trabajo fue muy eficaz, rápido y profesional Muchas gracias a Dayami Castillo Villa"

"Mi buena atención al cliente,gracias a la señorita Aimme por su buena atención y ayuda cada vez que lo necesito."

"No hay mejor asesora de seguro que Maríanela y su equipo."

"Wonderful experience Fantastic staff Glad I found them"

"Marianela, Provided the best customer service I have had in a good long time. She was friendly, knowledgeable, helpful. Very fast and accurate preparing my policy. I wish all companies had a Marianela working for them. It would make things so much easier an and enjoyable. I look forward to working with her again. Thank You Marianela,"

"Hello I’m leaving this review of how much so Sofia has been in helping me get my rebuilt title for my truck nissan Titan . State Farm mailed it too my old address in Florida when it should have gone too mi address . It very hard too find people that care anymore in these situations and it’s very sad .Sosofia has gone over and beyond too help me when I’m out of state trying too get my truck on the road legally my wife sick loosing our home times are very hard Sofia has made it a bit Easier. SO THANK YOU SOFIA SO VERY MUCH GOD BLESS YOU AND YOUR FAMILY AND A VERY HAPPY NEW YEAR. John s Butler.."

"Muy agradecido por el trato y el buen servicio"

"I recommend Marianela State Farm to a friend and she is so happy I had to change all my car and house insurance to this company and I am very happy. They treat you like family and very professional. I do recommend them to my friends and family"